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Media Order Retry Functionality

If a booking fails to:

  • Update to Booked status, or

  • Commit correctly to NAVMEvision, or

  • Encounters a processing error

Once the underlying issue has been resolved:

    • Navigate to the Media Order line item.

    • Select the line's options menu (⋯ Untitled design (4).png ) menu.

    • Choose Retry.

The system will attempt to reprocess the Media Order line.

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