# MESuite User Guide

# ME Expense User Guide

# ME Expense User Guide

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Overview</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **ME Expense** module enables employees to create, submit, track, and manage expense claims electronically within MESuite. The module provides a streamlined workflow that allows expense claims to be reviewed, approved, and processed efficiently while maintaining a complete audit trail.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Users can submit multiple expense items within a single claim, attach supporting documentation, monitor the progress of submitted claims, and respond to approval feedback where required. Approvers can review claims, approve or decline submissions, and assign stand-in authorizers when they are unavailable. These capabilities are reflected throughout the existing workflow described in the current manual.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose of this Guide</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This guide explains how to use the ME Expense module to perform everyday expense management tasks within MEsuite.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">It provides step-by-step instructions for:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Creating expense claims </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Uploading supporting documents </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Saving and submitting claims for approval </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Viewing and updating saved expense claims </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitoring the approval status of claims </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approving or declining expense claims (for authorised users) </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Assigning stand-in authorizers during periods of absence</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Prerequisites</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before using the ME Expense module, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have a valid MESuite user account. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Your user account has been granted access to the **ME Expense** module. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The appropriate approval hierarchy has been configured. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have the necessary supporting documentation available before submitting an expense claim. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You understand your organization’s expense claim policies and approval process.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">About the Expense Workflow</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The standard expense claim process follows these stages:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Create an expense claim. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Add one or more expense lines. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Attach supporting documentation (where required). </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save the claim or submit it for approval. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The designated approver reviews the claim. </span>
6. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The claim is either approved or declined. </span>
7. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If declined, the employee updates the claim and resubmits it. </span>
8. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once approved, the claim is transferred to the financial system for processing</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing the ME Expense Module</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This section explains how to access the **ME Expense** module after logging in to MESuite. From this module, users can create, manage, submit, and monitor expense claims throughout the approval process.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have successfully logged into MESuite. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Your user account has been granted access to the **ME Expense** module. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have the appropriate permissions to create or manage expense claims.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The menu options displayed in MESuite may differ depending on your assigned security role and permissions.</span></p>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing the Module</span>**

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Log in to **MEsuite** using your assigned username and password. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After signing in, locate the **Navigation Menu** on the left-hand side of the application window. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expand the **ME Expense** menu group. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **ME Expense** to open the module.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Module Overview</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **ME Expense** module serves as the central workspace for all expense-related activities.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">From this menu, users can:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Create new expense claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">View and manage existing expense claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitor the progress and status of submitted claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review pending approvals (for authorised users). </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Access the expense dashboard. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Manage stand-in authorizers, where applicable. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">All expense-related functions are grouped within this menu, making it easy to navigate between different tasks. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Available Menu Options</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Depending on your user role and permissions, the **ME Expense** menu may include the following options:</span>

<table border="1" id="bkmrk-menu-option-descript" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Menu Option</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Description</span>**</td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Dashboard</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Displays an overview of recent expense activity and claim status.</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">New Expense</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Creates a new expense claim.</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Manage Expense</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">View, edit, and monitor existing expense claims.</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Authorize</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Review and approve or decline submitted expense claims (Approvers only).</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Stand-in Authorizer</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Assign an alternate approver for selected expense claims.</span></td></tr></tbody></table>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Some menu options are only available to users with approval or administrative permissions.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After selecting **ME Expense**, the module opens successfully and displays the available expense management options based on your assigned role.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-spacerun: yes;"> </span>Best Practice</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before creating a new expense claim:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure you have all required receipts and supporting documents available. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify the expense information is accurate. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm the expense relates to the correct project or cost center (where applicable). </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submit expense claims promptly to avoid delays in the approval process.</span>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Creating an Expense Claim</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Use this procedure to create and submit a new expense claim within the ME Expense module. Expense claims can contain one or multiple expense lines and may include supporting documentation before being submitted for approval.</span>

<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;"> </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before creating an expense claim, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have all relevant receipts or supporting documents available. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The expense was incurred in accordance with your organization’s expense policy. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You know the correct expense type, project, or cost allocation (where applicable). </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Any foreign currency expenses include the appropriate exchange rate information.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">having all required information available before you begin will reduce the likelihood of errors or delays during the approval process.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Creating a New Expense Claim</span>**

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">From the **ME Expense** menu, select **New Expense**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Create Expense Claim** page opens. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Complete all mandatory information on the **Details** tab.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Completing the Details Tab</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Details** tab contains the primary information required to create an expense claim.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Fields marked with an **asterisk (\*)** are mandatory.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If a required field is left blank, MESuite highlights the field to indicate that additional information is required before the claim can be saved or submitted.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Mandatory fields must be completed before the expense line can be added to the claim.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Exchange Rate</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Exchange Rate** field is populated automatically using the organization’s default exchange rate.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If the expense was incurred in another currency, update the exchange rate to reflect the applicable foreign currency conversion before completing the claim.</span>

**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;">Best Practice:</span>**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;"> Always verify the exchange rate when submitting international expenses to ensure reimbursement calculations are accurate.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Additional Information</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Some expense types require additional information before they can be submitted.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When an expense type requiring supplementary information is selected:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Additional** tab becomes available. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Any mandatory fields displayed on this tab must be completed. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If required information is missing, MESuite automatically directs you to the **Additional** tab when you attempt to add the expense line.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Adding an Expense Line</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once all required information has been entered:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Add Line**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The expense line is added to the claim. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Repeat this process for each additional expense that forms part of the same submission. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Multiple expense lines can be included within a single expense claim, allowing related expenses to be submitted together for approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resetting the Capture Form</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If incorrect information has been entered before adding the expense line, select **Reset**.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Reset** button clears the current capture fields, allowing the information to be entered again.</span>

<p class="callout warning"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reset removes any unsaved information currently entered on the form.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Attaching Supporting Documents</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting documents such as receipts, invoices, or proof of payment can be attached to the expense claim.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To attach documentation:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Attachments**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Browse to the required file. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the document. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Upload the attachment. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting documentation should clearly support each expense being claimed.</span>

**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;">Best Practice:</span>**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;"> Attach supporting documents before submitting the claim for approval to avoid delays during the approval process.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Saving an Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If the expense claim is not yet ready for submission:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Save**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite stores the claim in **Draft** status. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The claim can be reopened later for further editing or to add additional attachments. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Saved expense claims remain available from the **Manage Expense** page until they are submitted for approval. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submitting an Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When all expense lines and supporting documents have been added:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the information entered. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify that all required fields have been completed. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Send for Approval**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite routes the expense claim to the appropriate approver according to the configured approval workflow. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After submitting the claim:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The expense claim is successfully created. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting documents are linked to the claim. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The claim enters the approval workflow. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The designated approver is notified that a new expense claim requires review. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If the claim is saved instead of submitted, it remains available for editing from the **Manage Expense** page.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Mandatory fields are highlighted.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Required information is missing.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Complete all highlighted fields before proceeding.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The **Additional** tab opens automatically.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The selected expense type requires additional information.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Complete all mandatory fields on the **Additional** tab</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim cannot be submitted.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Mandatory information or supporting documentation is incomplete.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Review the claim and ensure all required information has been provided</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Exchange rate is incorrect.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The expense is recorded in a foreign currency.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Update the exchange rate before submitting the claim.</span></td></tr></tbody></table>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Managing Expense Claims</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Manage Expense** page provides a central location where users can view, monitor, update, and manage their expense claims after they have been created.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">From this page, users can:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">View submitted and saved expense claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitor the status of each claim. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Edit draft or declined expense claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">View attached supporting documents. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Access claim information from the Expense Dashboard. </span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Opening the Manage Expense Page</span>**

1. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Log in to **MESuite**. </span>
2. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Expand the **ME Expense** menu. </span>
3. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Select **Manage Expense**. </span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">The **Manage Expense** page displays a list of your expense claims together with relevant information, allowing you to quickly identify the status and progress of each submission.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understanding the Manage Expense Page</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Each expense claim displayed in the list includes key information that helps you track its progress.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical information includes:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expense claim number </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submission date </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expense type </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Claim amount </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Current status </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting attachments </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Available actions </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Depending on the status of the claim, different actions may be available.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Viewing Supporting Documents</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting documents uploaded during the creation of an expense claim remain linked to that claim.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To view an attachment:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the required expense claim. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **Attachments** option for the claim. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the required document. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This allows users to confirm that the correct receipts or supporting documentation have been uploaded.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">verify that all uploaded documents are clear and legible before submitting an expense claim for approval.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Editing an Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expense claims can only be edited while they remain in an editable status, such as **Draft** or **Declined**.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Claims that have already been approved or are currently being processed through the approval workflow cannot be modified.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Editing a Saved Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To edit an existing expense claim:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Manage Expense** page. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the expense claim you wish to update. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **More Options** menu (three dots). </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Edit Expense**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite opens the **Modify Expense Claim** page where the claim can be updated.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Updating an Expense Line</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Within the **Modify Expense Claim** page:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the expense line you wish to update. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Modify the required information. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Update Line**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The selected expense line is updated with the new information.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Selecting Update Line only updates the individual expense line. The overall expense claim must still be saved before the changes are retained.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Arial; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';"> </span></span></span>****<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Saving the Updated Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After updating the required information:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the amended expense claim. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Save** to retain the changes. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If the claim is ready for approval, select **Send for Approval**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once the expense line has been updated, the **Save** button becomes available, allowing the amended claim to be saved or resubmitted.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitoring Expense Status</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Manage Expense** page enables users to monitor the progress of every expense claim throughout its lifecycle.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Common statuses include:</span>

<table border="1" id="bkmrk-status-description-d" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Status</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Description</span>**</td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Draft</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim has been saved but not yet submitted</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Pending Approval</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim has been submitted and is awaiting approval</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Declined</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The approver has rejected the claim. Amendments are required before resubmission</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Approved</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim has successfully completed the approval process.</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Complete</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The approved claim has been transferred to the financial system for processing.</span></td></tr></tbody></table>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Available statuses may differ depending on your organization's MESuite configuration.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Viewing Claims from the Dashboard</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Recent expense activity can also be viewed from the **ME Expense Dashboard**.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To access the dashboard:</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite → ME Expense → Dashboard</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The dashboard provides a visual summary of recent expense activity, including expense claims grouped by type and status. Selecting a chart or summary item allows you to navigate directly to the corresponding expense claim. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure, you will be able to:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">View all your expense claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitor the status of submitted claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review supporting documentation. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Edit draft or declined claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save amendments or resubmit claims for approval. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Access expense information directly from the dashboard.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Best Practices</span>**

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review expense claims regularly to monitor their progress. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Update declined claims promptly to avoid delays in reimbursement. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure all supporting documents remain attached after making amendments. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify claim details before resubmitting for approval. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Use the dashboard to quickly identify claims that require your attention.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause-1" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The **Edit Expense** option is unavailable.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim is no longer editable.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Only **Draft** or **Declined** claims can be modified.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Attachments cannot be viewed.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">No supporting documents were uploaded, or access is restricted.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Confirm that attachments were uploaded and that you have permission to view them.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Changes are not visible.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim was updated but not saved.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Select **Save** after updating the expense line.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">A claim does not appear on the dashboard.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Dashboard filters are applied.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Review the dashboard filters or search for the claim from the **Manage Expense** page.</span></td></tr></tbody></table>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expense Approval Process</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Expense Approval Process** ensures that all submitted expense claims are reviewed and authorised before being transferred to the financial system for processing.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once an employee submits an expense claim, MESuite automatically routes it to the appropriate approver based on the organization’s configured approval hierarchy. Approvers can review supporting documentation, approve valid claims, or decline claims that require correction.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">How the Approval Workflow Works</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The expense approval process follows these stages:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employee creates an expense claim. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting documentation is attached. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employee submits the claim for approval. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite sends a notification to the assigned approver. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The approver reviews the expense claim. </span>
6. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The claim is either: </span>

- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">, or </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Declined</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If declined, the employee updates the claim and resubmits it. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once approved, the claim is transferred to the financial system for processing.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Receiving an Approval Notification</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When an employee selects **Send for Approval**, MESuite automatically sends an email notification to the designated approver.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The email informs the approver that an expense claim is awaiting review and includes a hyperlink that opens the relevant expense claim directly within MESuite. </span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Email notifications are dependent on the organization's email configuration and workflow settings.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing Pending Approvals</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approvers can review pending expense claims directly from MESuite.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite → ME Expense → Authorize</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Authorize** page displays all expense claims awaiting approval together with previously processed claims, depending on the user's permissions.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing an Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before approving an expense claim, the approver should verify:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The expense information is complete. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The claimed amount is accurate. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting documentation has been attached. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The expense complies with company policy. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The expense type and allocation are correct. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing claims carefully helps reduce processing delays and improves financial accuracy.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approving an Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To approve an expense claim:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Authorize** page. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the expense claim. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **More Options** menu (three dots). </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Action**. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the claim details. </span>
6. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Approve**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once approved, the expense claim is removed from the list of pending approvals and continues to the next stage of processing.</span>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Declining an Expense Claim</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If an expense claim cannot be approved:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Decline**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the reason for declining the claim. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm the action. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Providing a clear decline reason helps the employee understand what changes are required before resubmitting the claim.</span>

**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;">Best Practice:</span>**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;"> Always provide a meaningful decline reason to minimize unnecessary back-and-forth between employees and approvers.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employee Notification</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When an expense claim is declined:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite sends an email notification to the employee. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The notification includes a link to the declined expense claim. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The employee can open the claim, review the decline reason, make the necessary corrections, and submit the claim again for approval. </span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Re-submitting a Declined Claim</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">After making the required amendments:</span>

1. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Open the declined expense claim. </span>
2. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Update the necessary information. </span>
3. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Save the changes. </span>
4. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Select **Send for Approval**. </span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">MESuite sends the updated expense claim back to the designated approver for review.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">What Happens After Approval?</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once an expense claim has been approved:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The claim is removed from the approver's pending worklist. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The claim status changes to **Complete**. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite transfers the approved claim to the financial system for further processing. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The employee receives an email confirming that the approval process has been completed.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Depending on your organizations financial processes, reimbursement may occur after the claim has been processed in the financial system.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approval Statuses</span>**

<table border="1" id="bkmrk-status-meaning-pendi" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Status</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Meaning</span>**</td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Pending Approval</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim is awaiting review by the assigned approver.</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Approved</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim has been approved and will proceed to financial processing.</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Declined</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim requires amendments before it can be resubmitted.</span></td></tr><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Complete</span>**</td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The approved claim has been transferred to the financial system for processing</span></td></tr></tbody></table>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing the approval process:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved claims proceed to the financial system. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Declined claims are returned to the employee with feedback. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employees can amend and resubmit declined claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Both employees and approvers can monitor the claim's progress throughout the workflow.</span>

## <span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Best Practices</span>

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Employees should review all claim information before submission. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Approvers should verify supporting documents before approving claims. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Always provide detailed comments when declining a claim. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Submit corrected claims promptly to prevent reimbursement delays. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Regularly monitor pending approvals to ensure claims are processed within expected timeframes.</span>

**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause-2" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">No approval email received</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Email notifications may be delayed or disabled.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Check the **Authorize** page directly in MESuite or contact your system administrator.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The claim remains in **Pending Approval**.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The approver has not yet actioned the claim.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Follow up with the designated approver if necessary</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Unable to approve a claim.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Required permissions are missing.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Confirm that you have been assigned the appropriate approver role.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The employee cannot resubmit a declined claim.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Required corrections have not been completed.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Review the decline reason, update the claim, and submit it again.</span></td></tr></tbody></table>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Managing Stand-in Authorizers</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Stand-in Authorizer** feature allows expense approval responsibilities to be temporarily delegated to another authorised user. This ensures that expense claims continue to move through the approval workflow when the primary approver is unavailable.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical scenarios include:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Annual leave </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Business travel </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Sick leave </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Training </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Any period where the designated approver is unable to review expense claims </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Using a stand-in authorizer helps prevent unnecessary delays in processing employee expense claims.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before assigning a stand-in authorizer, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have the necessary permissions to assign a stand-in. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The replacement user has the appropriate authorisation rights. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The selected expense claims require approval by another authorised user. </span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The availability of this feature depends on your organization's MESuite configuration and user permissions.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite → ME Expense → Manage Stand-ins</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Assigning a Stand-in Authorizer</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To assign a stand-in authorizer:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Manage Stand-ins** page. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the expense claim or claims that require a temporary approver. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the checkbox next to each applicable expense claim. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **More Options** menu (three dots). </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Click **Assign Stand-in Authorizer**.</span>

**<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Selecting a Replacement Authorizer</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">After selecting **Assign Stand-in Authorizer**:</span>

1. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">A list of available users is displayed. </span>
2. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Select the user who will act as the temporary approver. </span>
3. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Confirm the selection. </span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">MESuite updates the selected expense claims so that they are routed to the chosen stand-in authorizer for review and approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">What Happens Next?</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once a stand-in authorizer has been assigned:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The selected user becomes responsible for approving the chosen expense claims. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Future actions on those claims are performed by the stand-in authorizer. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The approval workflow continues without interruption. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employees do not need to resubmit or recreate their expense claims.</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Expected Result</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">After completing this procedure:</span>

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The selected expense claims are reassigned successfully. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The stand-in authorizer can review and process the claims. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Approval delays caused by approver unavailability are minimized.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Best Practices</span>**

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Assign a stand-in authorizer before planned periods of leave whenever possible. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select a replacement who is familiar with your organization’s expense approval policies. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Notify the stand-in authorizer that they have been assigned approval responsibilities. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Regularly review outstanding approvals to ensure they continue to be processed promptly. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Remove or update stand-in assignments when the primary approver returns.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause-3" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The **Assign Stand-in Authorizer** option is unavailable.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Your user role does not include permission to assign stand-ins.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Contact your MESuite administrator to verify your permissions.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The required user does not appear in the list.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The user is not configured as an authorised approver.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Confirm the user's security role and approval permissions.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Claims are not routed to the stand-in authorizer.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The assignment was not completed successfully.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Verify the assignment and repeat the process if necessary.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The stand-in authorizer cannot approve the claim.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The user lacks the required approval permissions.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Confirm that the user has been granted the appropriate approval role.</span></td></tr></tbody></table>

# MEVendor User Guide

#### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Introduction</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Overview</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **MEVendor** module is a web-based vendor onboarding solution within MEsuite that streamlines the process of creating, managing, approving, and maintaining vendor applications.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Instead of relying on paper forms or lengthy email exchanges, organizations can electronically invite prospective vendors to complete a secure online application. The system guides vendors through the submission process, validates mandatory information, collects supporting documentation, and routes completed applications through the appropriate approval workflow before creating the vendor record in the organization’s financial system.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose of this Guide</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This guide provides end users with detailed instructions for using the **MEVendor** module to manage the complete vendor onboarding process.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">It explains how to:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Access the MEVendor module. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Create a new vendor application. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Send an invitation to a prospective vendor. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understand how vendors complete the online application. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review submitted vendor applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approve or decline vendor applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Transfer approved vendors to the financial system. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitor the progress of vendor applications.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Benefits of Using MEVendor</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Using the ME Vendor module provides several operational benefits, including:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A fully electronic vendor onboarding process. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reduced manual administration and paperwork. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Secure collection of vendor information. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Automated validation of mandatory information. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Centralized storage of supporting documentation. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Faster approval workflows. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Improved compliance with procurement policies. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Seamless integration with the organization’s financial system.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Prerequisites</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before using the MEVendor module, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have a valid MEsuite user account. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Access to the **MEVendor** module has been granted. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Your organization’s approval workflow has been configured. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Required vendor categories and company information have been configured within MEsuite. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You understand your organization’s vendor onboarding policies and approval requirements.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Outcome</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After working through this guide, you will be able to:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Create and manage vendor applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understand the vendor onboarding workflow. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review and process completed vendor applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approve or decline vendor submissions. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Successfully transfer approved vendors into the financial system. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitor vendor application progress from initiation through to completion.</span>

#### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing the MEVendor Module</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This section explains how to access the **MEVendor** module and create a new vendor application. It also introduces the main functions available within the module.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The MEVendor module is the starting point for the vendor onboarding process and is used to initiate, monitor, and manage vendor applications.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before creating a vendor application, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have successfully logged into **MEsuite**. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Your account has been granted access to the **MEVendor** module. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have the necessary permissions to create vendor applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have the prospective vendor's company information and email address available.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The menu options displayed within MEVendor may differ depending on your assigned security role.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite → MEVendor</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing the Module</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To open the MEVendor module:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Log in to **MEsuite** using your assigned username and password. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the **Navigation Menu** on the left-hand side of the application. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expand the **MEVendor** menu. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Vendor Application**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Vendor Application** page opens, displaying existing vendor applications and options to create new applications.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understanding the Vendor Application Page</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Vendor Application** page serves as the central workspace for managing vendor onboarding activities.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">From this page, authorised users can:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Create new vendor applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">View existing applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Monitor application progress. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Access completed vendor applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Continue processing submitted applications. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Send approved applications to the financial system.</span>

#### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Creating a New Vendor Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To create a new vendor application:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Vendor Application** page. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **More Options** menu (blue dot menu). </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **New Vendor Application**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Vendor Application** window opens.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Completing the Initial Vendor Information</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When creating a new application, complete the required information.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the company for which the vendor application is being created.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This determines which organization the vendor will be associated with after approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Vendor Name</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the legal name of the prospective vendor.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure that the name exactly matches the vendor's registered business name to prevent duplicate records.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Duplicate Vendor Validation</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After **Next** is selected, MEsuite automatically checks:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Whether the vendor already exists in the financial system. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Whether another vendor application is already in progress for the same vendor. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This validation helps prevent duplicate vendor records and unnecessary administration.</span>

<p class="callout info"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;"> If an existing vendor or pending application is found, review the information before creating a new application.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Party Declarations</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Some organizations require vendors to declare relationships between their organization and company employees or business partners.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Where this feature has been configured:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Related party declarations must be completed. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Required supporting documentation must be uploaded. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Internal approval requirements may apply before the vendor application can proceed.</span>

**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;">Best Practice:</span>**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;"> Ensure all required declarations are completed accurately to avoid delays during the approval process.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Entering the Vendor Email Address</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once the validation process has been completed:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the vendor's email address. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify that the email address is correct. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Continue with the application. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite sends the vendor application invitation to this email address.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The user who created the application is automatically copied on future communications, including confirmation emails when the vendor submits the completed application. </span>

**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">\*Tip:</span>**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;"> Double-check the email address before sending the invitation. An incorrect email address will prevent the vendor from receiving the application</span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Sending the Vendor Invitation</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After all, required information has been completed:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the entered details. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm the vendor's email address. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submit the application invitation. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite generates:</span>**

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A unique vendor application. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A secure access code. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">An email invitation containing a link to the Vendor Portal. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The prospective vendor can then begin completing the online application.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A new vendor application is successfully created. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Duplicate vendor validation has been completed. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Any required related party declarations have been captured. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The vendor invitation email has been sent. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The vendor receives a secure link and access code to complete the application.</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Best Practices</span>**

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Always search for existing vendors before creating a new application. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Use the vendor's registered legal business name. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Verify all email addresses before sending invitations. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Upload all required related party documentation where applicable. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Inform the vendor that they will receive an email containing an access code and application link. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Unable to create a new application.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Required fields have not been completed.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Complete all mandatory fields before selecting **Next**.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Vendor already exists.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">A matching vendor record was found in the financial system.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Verify the existing record before creating another application</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Application already exists.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">A vendor application is already in progress.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Locate the existing application and continue processing it if appropriate</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Vendor did not receive the invitation email.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The email address is incorrect or the message was filtered.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Verify the email address and resend the invitation if necessary.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Unable to continue after selecting **Next**.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Validation identified missing information or duplicate records</span></td><td>Review the validation message and resolve the issue before continuing</td></tr></tbody></table>

#### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Completing the Vendor Application (Vendor Portal)</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once a vendor application has been created, MEsuite sends an email invitation to the prospective vendor containing a secure link and a unique access code.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This section explains how vendors access the Vendor Portal, complete the online application, upload supporting documentation, and submit the application for internal review.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before accessing the Vendor Portal, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have received the vendor invitation email. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The email contains a valid access code. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have all required company information available. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Required supporting documentation has been prepared in electronic format (PDF, JPG, PNG, or other supported formats).</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Each access code is unique to a specific vendor application and should not be shared with other users.</span></p>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Vendor Application Process</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The typical vendor application process consists of the following stages:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Receive the vendor invitation email. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the Vendor Portal. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the access code. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Complete each section of the application. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Upload the required supporting documentation. </span>
6. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the completed application. </span>
7. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Download and sign the application (if required). </span>
8. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Upload the signed application. </span>
9. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submit the completed application.</span>

# **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Receiving the Vendor Invitation</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">After the internal user creates the vendor application, MEsuite sends an email to the vendor.</span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">The email includes:</span>

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">A secure hyperlink to the Vendor Portal. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">A unique application access code. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Instructions for accessing the online application. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing the Vendor Portal</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To access the online application:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the invitation email. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **Vendor Application** hyperlink. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The Vendor Portal opens in your web browser. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Copy the **Access Code** from the email. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Paste or enter the code into the **Access Code** field. </span>
6. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Continue**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The vendor application opens and is ready for completion.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Required Documentation</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before completing the application, MEsuite displays a list of the documents that must be provided.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">These may include:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company registration documents </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Tax registration certificates </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Banking confirmation letters </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">VAT registration certificates (where applicable) </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">B-BBEE certificates (if required) </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Other organization-specific documentation</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The required documents in the applications are intended for South African vendors. Organizations may configure different document requirements for other regions.</span></p>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Completing the Vendor Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The application is completed across several sections.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Complete all mandatory fields before moving to the next page.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Fields marked with an **asterisk (\*)** are mandatory.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If a mandatory field is left blank, MESuite highlights the field in **red** and prevents the application from progressing until the required information has been entered.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> Complete each page carefully before selecting NEXT to minimize validation errors.</span></p>

<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial;"> </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation Rules</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite performs automatic validation while the application is being completed.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Examples include:</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Telephone Numbers</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Telephone numbers must include the appropriate international or regional dialing code.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Example</span>**

- <span style="mso-bidi-font-size: 10.0pt; font-family: 'Segoe UI Symbol',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Segoe UI Symbol'; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">✔</span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> +27 11 555 1234 </span>
- <span style="mso-bidi-font-size: 10.0pt; font-family: 'Segoe UI Symbol',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Segoe UI Symbol'; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">✖</span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> 011 555 1234</span>

### **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Email Addresses</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Email addresses must follow a valid email format.</span>

**<span style="font-size: 10.0pt;">Example</span>**

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';">✔</span><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;"> vendor@company.co.za </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; font-family: 'Segoe UI Symbol',sans-serif; mso-bidi-font-family: 'Segoe UI Symbol';">✖</span><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;"> vendor.company.co.za</span>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Mandatory Fields</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Mandatory information must be completed before the next section becomes available.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If validation fails, the application cannot continue until the highlighted fields have been corrected.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Local and Foreign Vendors</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The application differs slightly depending on whether the vendor is local or international.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Local Vendors</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">For local vendors:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Do **not** select a payment currency. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The organization’s default local currency is used automatically. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Foreign Vendors</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">For foreign vendors:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the appropriate payment currency. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure all banking information supports international payments.</span>

<p class="callout warning"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Selecting an incorrect payment currency may delay vendor creation or payment processing.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Completing Each Application Section</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The Vendor Portal guides applicants through several information pages.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">These typically include:</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Office &amp; Operational Addresses</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Provide the vendors:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Registered office address </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Physical operating address </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Postal address (if applicable) </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure all address information is complete and accurate. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Operational Details</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Capture information relating to the vendor's operations, including the products or services supplied and other business-specific information requested by the organization.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company Profile</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Provide company profile information such as:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Business activities </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company background </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Industry information </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Other profile details required by the organization</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">References</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Where required, provide business references to support the vendor application.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">References may include existing customers, clients, or other business partners.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Banking Details</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the vendor's banking information exactly as it appears on the official bank confirmation document.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical information includes:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Bank name </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Account holder </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Account number </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Branch code </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Account type </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Payment currency (foreign vendors only) </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing the Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before submitting:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review all captured information. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify that mandatory fields have been completed. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm that all supporting documentation has been uploaded. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite allows applicants to review the completed application before submission. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Downloading and Signing the Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Where required:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Download the completed application. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Print or digitally sign the document. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Upload the signed copy back into the Vendor Portal. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The signed application becomes part of the supporting documentation. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Uploading Supporting Documentation</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before submission, upload all required supporting documents.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Applications cannot be completed until all mandatory documentation has been provided.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submitting the Vendor Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing all sections:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the application one final time. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm all information is correct. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Submit**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite submits the application for internal review.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The internal user who initiated the application receives an email confirming that the vendor has successfully submitted the application.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The vendor application is successfully submitted. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting documentation is attached to the application. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Internal users receive a submission notification. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The application becomes available for internal review and approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause-1" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Unable to continue to the next page</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Mandatory fields are incomplete.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Complete all highlighted fields before selecting **Next**.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Access code is rejected.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The code was entered incorrectly or is no longer valid.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Copy the code directly from the invitation email or contact the organization for assistance.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Supporting documents cannot be uploaded.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">An unsupported file format or size limit has been exceeded.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Upload files in a supported format and ensure they meet your organization’s file size requirements.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Payment currency cannot be selected.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The application is configured as a local vendor.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Leave the payment currency blank for local vendor applications.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Application cannot be submitted.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Required documentation or mandatory information is missing.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Review the application and complete all outstanding requirements before submitting.</span></td></tr></tbody></table>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing Submitted Vendor Applications</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once a vendor has submitted their application, it becomes available for internal review within the **ME Vendor** module.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This section explains how authorised users access completed vendor applications, review the submitted information, verify supporting documentation, and prepare the application for approval.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The review process helps ensure that vendor information is accurate, complete, and compliant with the organization’s procurement policies before approval.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Only submitted applications are available for review.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite → MEVendor → Vendor Application</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Opening Completed Vendor Applications</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To access submitted applications:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **ME Vendor** module. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Vendor Application**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The page displays vendor applications that have been submitted and are awaiting internal processing.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Searching for a Vendor Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If multiple applications are available, use the available search and filter options to locate the required vendor.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical search criteria include:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Vendor Name </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Application Status </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submission Date </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Applying filters helps reduce the number of displayed records and improves search efficiency.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Opening an Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To review a submitted application:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the required vendor. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the application from the list.</span>

<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The complete vendor application opens in **Edit** mode for review.</span>

<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Users can examine all information submitted by the vendor before proceeding with approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing Vendor Information</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Carefully verify all information captured by the vendor.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical areas to review include:</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company Information</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The legal company name is correct. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Registration numbers are complete. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Tax information is accurate. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Contact details are valid.</span>

### <span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Address Information</span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Review all addresses provided by the vendor, including:</span>

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Registered address </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Physical address </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Postal address </span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Ensure that the information is complete and consistent.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Banking Information</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify the vendor's banking details against the uploaded bank confirmation letter.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Bank name </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Account holder </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Account number </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Branch code </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Account type </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Payment currency (where applicable) </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Best Practice:</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> Banking details should always match the supporting documentation provided by the vendor.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Supporting Documentation</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open each uploaded attachment and verify that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">All mandatory documents have been provided. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Documents are legible. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Information matches the captured application. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Certificates are current and valid where applicable. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical documents include:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company registration documents </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Tax certificates </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Banking confirmation letter </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">VAT registration certificate </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">B-BBEE certificate </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Signed vendor application</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Assigning Vendor Classification</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Depending on your organization’s configuration, additional information may need to be assigned before approval.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This may include:</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Vendor Type</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Assign the appropriate vendor category.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Examples include:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Normal</span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Media</span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Coordination</span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Production</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Medium Type</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Where configured, assign the appropriate communication or processing medium for the vendor record.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The available options are determined by your organization’s MESuite configuration.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Examples include:</span>

- <span style="mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Cinema</span>
- <span style="mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Activation</span>
- <span style="mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Digital Media</span>
- <span style="mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Out of Home</span>
- <span style="mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Press</span>
- <span style="mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Radio</span>
- <span style="mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Television</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing Validation Results</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before continuing to approval:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure all mandatory information has been completed. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify that supporting documentation has been uploaded. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm there are no outstanding validation warnings.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If information is incomplete, the application should not proceed until the identified issues have been resolved.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause-2" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The application cannot be found.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The vendor has not yet submitted the application or search filters are too restrictive.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Confirm that the application has been submitted and review the selected search criteria.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Supporting documents are missing.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The vendor did not upload all required documentation.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Return the application to the vendor or request the outstanding documents before continuing.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Banking details do not match the supporting documents.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Incorrect information was entered by the vendor.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Request that the vendor update the banking information before approval.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Vendor Type or Medium Type cannot be selected.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Configuration or permissions may be incomplete.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Contact your MESuite administrator to verify the available options and user permissions.</span></td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The application is incomplete.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Mandatory fields or required documents are missing.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Review the application, identify the missing information, and ensure it is completed before approval.</span></td></tr></tbody></table>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approving Vendor Applications</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Vendor Approval** process ensures that submitted vendor applications have been reviewed, validated, and authorised before they are created in the organization’s financial system.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Only users with the appropriate approval permissions can approve or reject vendor applications.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The approval process helps maintain accurate vendor records, supports procurement governance, and ensures compliance with internal policies.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approval Workflow</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The standard approval process follows these stages:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The vendor submits the completed application. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">An internal user reviews the application and supporting documents. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The application is routed to the designated approver. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The approver reviews all submitted information. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The application is either: </span>

- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">, or </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Rejected</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>

241. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved applications are transferred to the financial system. </span>
242. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A vendor record is created and becomes available for procurement and finance processes.</span>
## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Before You Begin</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Before approving a vendor application, ensure that:</span>

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The application has been fully reviewed. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">All mandatory fields have been completed. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Supporting documentation has been verified. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Banking details have been confirmed. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">You have the necessary approval permissions.</span>

- <p class="callout info"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Only users assigned to the vendor approval workflow can approve or reject applications.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite → MEVendor → Vendor Application (List of Applications Appear – View Application Status will be in Auth)</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite → MEVendor → Dashboard (Pending Authorizations Appear on Dashboard)</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Opening an Application for Approval</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To approve a vendor application:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Vendor Applications** page. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the application awaiting approval. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the required application. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The application opens, allowing you to review the submitted information before making an approval decision. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing the Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before selecting **Approve**, confirm that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Company details are accurate. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Tax information has been verified. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Banking details match the supporting documentation. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Vendor classification has been assigned. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">All mandatory documents are attached. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">No outstanding validation issues remain. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Best Practice:</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> Review the entire application, even if it has already been validated by another user.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Authorizing the Vendor Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If the application meets all organizational requirements:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Authorize**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm the approval if prompted. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite updates the application status and prepares it for transfer to the financial system.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Declining a Vendor Application</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If the application contains errors or missing information:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Decline**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter a clear reason for the rejection. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm the action. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The application is returned for correction in accordance with your organization’s vendor management process. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Sending Authorized Vendors to the Financial System</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After authorization, the vendor application must be transferred to the organization’s financial system.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To send an authorized vendor:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the authorized vendor application. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Send to Financial System** </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm the action. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite transfers the authorized vendor information and creates the vendor record within the financial system. </span>

<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">MESuite will send a confirmation email with the created vendor number in the financial system.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verifying the Transfer</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After the transfer has been completed:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm that the vendor has been successfully created in the financial system. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify that a vendor number has been assigned. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Check that all transferred information is accurate. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resolve any transfer errors before the vendor is used for transactions.</span>

# METime User Guide

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Introduction</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Overview</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **METime** module enables employees to record, submit, and manage timesheets electronically within MESuite. It provides a centralized platform for capturing hours worked, tracking time against projects or activities, and submitting timesheets for approval.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Managers and supervisors can review submitted timesheets, approve or reject entries, and monitor resource utilization through reporting tools. The module supports accurate time recording, streamlines the approval process, and provides reliable data for project management, reporting, and payroll or financial integration.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose of this Guide</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This guide explains how to use the **METime** module to perform everyday timesheet activities within MEsuite.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">It provides step-by-step instructions for:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing the METime module. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Capturing and updating timesheets. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Copying timesheets from a previous week. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understanding validation rules. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submitting timesheets for approval. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approving or rejecting submitted timesheets (for authorised users). </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Viewing timesheet information. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Generating and exporting reports.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Prerequisites</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before using the METime module, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have a valid MEsuite user account. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Access to the **METime** module has been assigned. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The appropriate project and resource information has been configured. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Your reporting structure and approval hierarchy have been established. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You understand your organization’s timesheet submission requirements.</span>

<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; line-height: 115%; mso-bidi-font-family: Arial; mso-fareast-language: EN-US;"> </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">About the Timesheet Workflow</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The standard timesheet process follows these stages:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **METime** module. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the required week. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Capture one or more timesheet entries. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save the timesheet. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submit the timesheet for approval (if applicable). </span>
6. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The assigned manager or supervisor reviews the entries. </span>
7. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet entries are approved or rejected. </span>
8. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If rejected, the employee updates the entries and resubmits them. </span>
9. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved timesheets become available for reporting and downstream business processes.</span>

##### **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Accessing the METime Module</span>**

<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Purpose</span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">This section explains how to access the **METime** module and introduces the navigation menu used to capture, review, approve, and report on timesheets</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have successfully logged into **MEsuite**. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Your user account has been granted access to the **METime** module. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have the appropriate permissions to capture or approve timesheets.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The menu options available to you may vary depending on your assigned role and security permissions.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite → METime</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accessing the Module</span>**

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Log in to **MEsuite** using your assigned username and password. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After signing in, locate the **Navigation Menu** on the left-hand side of the application. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expand the **Timesheets** menu group. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the required menu option to perform your task.</span>

**<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Understanding the Navigation Menu</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">The **METime** module provides several menu options that support the complete timesheet lifecycle, from capturing time through to reporting.</span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Each menu option serves a specific purpose.</span>

<table border="1" id="bkmrk-menu-option-descript" style="border-collapse: collapse; width: 100%; height: 178.781px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Menu Option</span>**</td><td style="height: 29.7969px;">**<span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Description</span>**</td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Dashboard</span>**</td><td style="height: 29.7969px;"><span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Displays an overview of timesheet activity and provides quick access to commonly used functions. The dashboard may evolve as new MESuite features are released.</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Capture</span>**</td><td style="height: 29.7969px;"><span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Opens the Timesheet Capture page where users record and maintain their weekly timesheets.</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">View</span>**</td><td style="height: 29.7969px;"><span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Displays submitted timesheets and allows authorised users to review captured time.</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Authorize</span>**</td><td style="height: 29.7969px;"><span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Enables managers and supervisors to approve or reject submitted timesheets. This option is only available to users with the required permissions.</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**<span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Reporting</span>**</td><td style="height: 29.7969px;"><span lang="EN-ZA" style="font-size: 9.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">Opens the reporting module where timesheet information can be filtered, analyzed, and exported.</span></td></tr></tbody></table>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">These menu options provide access to all core functionality within the METime module.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Best Practices</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before capturing timesheets:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Ensure you are working in the correct reporting week. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm that the appropriate resource has been selected. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Capture time regularly rather than waiting until the end of the week. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review previously submitted entries before making amendments.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Related Topics</span>**

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Capturing Timesheets </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Copying Timesheets from a Previous Week </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet Validation Rules </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet Approvals</span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet Reporting</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Capturing Timesheets</span>**

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Purpose</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">The **Capture** function enables users to record the hours worked against projects, activities, or other configured time categories. Timesheets can be completed for an entire week or updated daily, depending on organizational requirements.</span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Accurate and timely timesheet capture supports project reporting, resource management, payroll, and financial processing.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite → Timesheets → Capture</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Opening the Timesheet Capture Page</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To capture a new timesheet:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expand the **Timesheets** menu. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Capture**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The Timesheet Capture page opens and displays the current resource and reporting period.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understanding the Capture Screen</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Several fields are automatically populated to simplify the capture process.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resource</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Resource** field is automatically populated with the name of the logged-in user.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Where delegate access has been configured, you can select another authorised resource from the drop-down list. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">From Date</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **From Date** field identifies the week for which time will be captured.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">By default:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The reporting week begins on **Monday**. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Time can be captured for a full week or updated daily as required. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **From Date** is a mandatory field and must be completed before timesheet entries can be added.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Creating a Timesheet Entry</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To add a new timesheet line:</span><span style="mso-no-proof: yes;"> </span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **Add (+)** icon. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Complete the required fields for the new entry. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Use the available drop-down lists to select the appropriate values. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the hours worked for each applicable day. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If timesheet entries already exist for the selected week, they are displayed automatically when the reporting period is selected.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Adding Descriptions</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Each timesheet entry can include additional notes describing the work performed.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To add or update a description:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **Description** icon. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the required information. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Click outside the description window or press **Tab** to save the description. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Descriptions provide additional context for managers reviewing submitted timesheets.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Saving a Timesheet Entry</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing all required fields:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the hours entered. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify the selected project or activity. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **Save** icon. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The timesheet line is saved and remains available for further editing until submitted for approval.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save your work regularly to avoid losing unsaved changes.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Editing a Timesheet Entry</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To update an existing entry:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the required timesheet line. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **More Options** menu (three dots). </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Choose **Edit Line**. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Make the required changes. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save the updated entry.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Deleting a Timesheet Entry</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If an entry is no longer required:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **More Options** menu. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Delete Line**. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm the deletion if prompted.</span>

<p class="callout warning"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Deleted timesheet entries cannot be recovered.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Your timesheet entries are saved successfully. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Existing entries can be edited or deleted as required. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The timesheet remains available for submission or further updates.</span>

# **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Copying Timesheets from a Previous Week</span>**

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Purpose</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">The **Copy from Previous Week** feature enables users to quickly populate the current week's timesheet using entries from the previous reporting period.</span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">This feature reduces repetitive data entry by copying existing timesheet lines, including project allocations, activities, descriptions, and previously captured hours. Users can then review and update the copied information before saving or submit</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before copying timesheet entries, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have selected the correct reporting week. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheets exist for the previous week. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You review all copied entries to ensure they accurately reflect the current week's work.</span>

<p class="callout warning"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Copying a previous weeks timesheet should not replace reviewing your actual hours worked. Always verify and update the copied information before submitting it for approval.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite → Timesheets → Capture</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Copying a Previous Week's Timesheet</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To copy entries from the previous reporting week:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Timesheet Capture** page. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigate to the week you want to complete. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the **Copy from Previous Week** icon located on the right-hand side of the screen. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite automatically copies the previous week's timesheet entries into the current reporting period.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">What Is Copied?</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When using the **Copy from Previous Week** feature, MESuite copies the following information from the previous reporting week:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet lines </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Project or activity selections </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Previously entered descriptions </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Hours captured for each day </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This provides a starting point for the current week's timesheet, allowing you to make only the necessary changes. </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reviewing Copied Entries</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After the timesheet has been copied:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review each timesheet line. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Update the hours worked where necessary. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Amend descriptions to reflect the work completed during the current week. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Remove any entries that are no longer applicable. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Add any new projects or activities that were not included in the previous week.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Treat the copied timesheet as a draft. Every line should be reviewed before</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Saving the Copied Timesheet</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once all required changes have been made:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the completed timesheet. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Save**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The updated timesheet is stored for the selected reporting week.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">if oyu leave the Timesheet Capture page without saving, any copied or amended entries will be lost. Timesheet lines that do not contain hours will not be saved.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The previous week's timesheet is copied successfully. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">All copied entries are available for editing. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The updated timesheet is saved for the current reporting week.</span>

## **<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: windowtext; mso-ansi-language: EN-US;">Best Practices</span>**

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review every copied entry before saving. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Update descriptions so they accurately reflect the work completed during the current week. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Remove projects or activities that no longer apply. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Add new entries for any work not included in the previous week's timesheet. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save your work before navigating away from the page. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Confirm that your total daily and weekly hours are correct before submitting the timesheet for approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" id="bkmrk-issue-possible-cause" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col><col style="width: 33.3333%;"></col></colgroup><tbody><tr><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Issue</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Possible Cause</span>**</td><td>**<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Resolution</span>**</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">No entries are copied.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">No timesheet exists for the previous reporting week.</span></td><td>  
</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Incorrect hours appear.</span></td><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Hours were copied from the previous week.</span></td><td>  
</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Changes disappear after leaving the page.</span></td><td>  
</td><td>  
</td></tr><tr><td><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Some lines are missing after saving.</span></td><td>  
</td><td>  
</td></tr></tbody></table>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet Validation Rules</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Timesheet Validation** feature helps ensure that all timesheet entries are accurate, complete, and compliant with your organization’s timesheet policies before they are submitted for approval.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite automatically validates hours entered on each timesheet. If any validation rules are violated, the system displays an error message and prevents the timesheet from being saved or submitted until the issue has been resolved.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">These validation checks improve data accuracy and reduce the need for corrections during the approval process.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When Validation Occurs</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation is performed automatically when you:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save a timesheet. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submit a timesheet for approval. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Update existing timesheet entries. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If an error is detected, MESuite highlights the issue and prompts you to correct it before proceeding.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation Rules</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Maximum Daily Hours</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A maximum of **24 hours** can be captured for a single day.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This ensures that the total hours recorded for one calendar day do not exceed the maximum possible working time.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Example:</span>**

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-entered-hours-result" style="border-collapse: collapse; width: 33.8095%; height: 100px; border: medium none currentcolor;"><tbody><tr style="height: 20px;"><td style="width: 0%; border: 1pt solid black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="141">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Entered Hours</span>**

</td><td style="width: 0%; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: black black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="142">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Result</span>**

</td></tr><tr style="height: 20px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="141"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">8</span>

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="142"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accepted</span>

</td></tr><tr style="height: 20px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="141"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">12</span>

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="142"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accepted</span>

</td></tr><tr style="height: 20px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="141"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">24</span>

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="142"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Accepted</span>

</td></tr><tr style="height: 20px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="141"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">25</span>

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="142"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation Error</span>

</td></tr></tbody></table>

<p class="callout danger">If the total hours entered exceed 24 hours, the timesheet cannot be saved or submitted until the values have been corrected.</p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Negative Hours</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Negative values are **not permitted**.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Hours entered must always be greater than or equal to zero.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Negative values cannot be used to adjust previously captured time. Any corrections should be made by editing the existing timesheet entry.</span>

### **<span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: windowtext; mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">Zero-Hour Entries</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A timesheet line cannot contain a total of **zero hours**.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If a line is no longer required, it should be deleted rather than saved with zero hours.</span>

<p class="callout info">Remove unnecessary timesheet lines to keep timesheet clear and easy to review.</p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Common Validation Scenarios</span>**

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-scenario-result-reco" style="border-collapse: collapse; border: none; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;"><tbody><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Scenario</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Result</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Recommended Action</span>**

</td></tr><tr style="mso-yfti-irow: 1;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Daily hours exceed 24</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation Error</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reduce the total hours for the day to 24 or fewer.</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Negative hours entered</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation Error</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Replace the negative value with the correct number of hours.</span>

</td></tr><tr style="mso-yfti-irow: 3;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet line contains zero hours</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation Error</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter valid hours or delete the unnecessary line</span>

</td></tr><tr style="mso-yfti-irow: 4; mso-yfti-lastrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">All validation rules pass</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Success</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save or submit the timesheet for approval</span>

</td></tr></tbody></table>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">All timesheet entries comply with MESuite validation rules. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Validation errors have been resolved. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The timesheet can be saved successfully. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The timesheet is ready for submission or approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Best Practices</span>**

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Capture time daily to reduce data entry errors. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review total hours before saving your timesheet. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Verify that each timesheet line contains valid hours. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Delete unused lines instead of leaving them with zero hours. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resolve validation errors as soon as they are displayed rather than waiting until the end of the week.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-issue-possible-cause-1" style="border-collapse: collapse; border: none; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;"><tbody><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Issue</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Possible Cause</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resolution</span>**

</td></tr><tr style="mso-yfti-irow: 1;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Unable to save the timesheet.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">One or more validation rules have failed.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the highlighted entries and correct the invalid values</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Daily hours exceed the limit.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">More than 24 hours have been entered for a single day.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reduce the total recorded hours for that day.</span>

</td></tr><tr style="mso-yfti-irow: 3;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Negative values are rejected.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite does not allow negative time entries.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Edit the existing entry and enter the correct number of hours</span>

</td></tr><tr style="mso-yfti-irow: 4; mso-yfti-lastrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A line cannot be saved.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The line contains zero hours</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter valid hours or delete the unnecessary timesheet line</span>

</td></tr></tbody></table>

#### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet Approvals</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Timesheet Approval** process ensures that all submitted timesheets are reviewed and authorised by the appropriate manager or supervisor before they are used for reporting, project costing, payroll, or financial processing.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once a timesheet has been submitted, MESuite routes it to the designated approver according to the organization’s configured approval hierarchy. Approvers can review individual timesheet entries, approve valid submissions, or reject entries that require correction.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approval Workflow</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The standard approval process follows these stages:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The employee captures and saves their timesheet. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The timesheet is submitted for approval. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite routes the timesheet to the assigned manager or supervisor. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The approver reviews the submitted entries. </span>
5. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Each entry or the entire timesheet is either: </span>

- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">, or </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Rejected</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If rejected, the employee updates the affected entries and resubmits the timesheet. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved timesheets become available for reporting and downstream business processes.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before You Begin</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before approving timesheets, ensure that:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have been assigned the appropriate **Manager** or **Supervisor** role. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">You have permission to access the **Authorize** function. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employees have submitted their timesheets for review.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Only users with appropriate permissions can approve or reject submitted timesheets.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite → Timesheets → Authorize</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Opening the Authorize Page</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To review submitted timesheets:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expand the **Timesheets** menu. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Authorize**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Authorize** page displays timesheets awaiting review based on your assigned resources and permissions.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Selecting Resources and Date Range</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before reviewing entries:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the required **Resource**. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the applicable **From** and **to** dates. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Choose the status you want to review. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Load** (if applicable). </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approvers can review individual employees or multiple resources, depending on their assigned permissions.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understanding Timesheet Statuses</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Status** filter allows approvers to display specific groups of timesheets.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical statuses include:</span>

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-status-description-p" style="border-collapse: collapse; width: 75.2381%; height: 138px; border: medium none currentcolor;"><tbody><tr style="height: 20px;"><td style="width: 0%; border: 1pt solid black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Status</span>**

</td><td style="width: 0%; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: black black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="316">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Description</span>**

</td></tr><tr style="height: 20px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Pending Approval</span>**

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="316"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheets awaiting review.</span>

</td></tr><tr style="height: 20px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 20px;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved</span>**

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 20px;" valign="top" width="316"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheets that have already been authorised.</span>

</td></tr><tr style="height: 39px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 39px;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Rejected</span>**

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 39px;" valign="top" width="316"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheets returned to employees for correction.</span>

</td></tr><tr style="height: 39px;"><td style="width: 0%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor black black; padding: 0cm 5.4pt; height: 39px;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">All</span>**

</td><td style="width: 0%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor black black currentcolor; padding: 0cm 5.4pt; height: 39px;" valign="top" width="316"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Displays all available timesheets regardless of status.</span>

</td></tr></tbody></table>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> The available status values may differ depending on your organizations MESuite configuration.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approving Individual Timesheet Entries</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After loading the required timesheets:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Locate the timesheet entry. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the recorded hours and description. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Action** menu. </span>
4. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Approve**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The selected timesheet entry is immediately approved.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approving an Entire Timesheet</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If all entries are correct:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select the checkbox to highlight all timesheet lines. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Open the **Bulk Actions** (hamburger) menu. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Approve**.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite approves every selected timesheet entry in a single action, reducing the time required to process large submissions. </span>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Rejecting Timesheet Entries</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">If corrections are required:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Reject** from the **Action** menu. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Enter the reason for rejection. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Decline** to confirm.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite records the rejection reason and returns the affected timesheet entry to the employee for correction. </span>

**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">\*Best Practice:</span>**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;"> Provide a clear and specific rejection reason so that the employee understands exactly what needs to be corrected.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employee Notification</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">When a timesheet entry is rejected:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite sends an email notification to the employee. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The rejection reason is included in the notification. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The employee can amend the rejected entry and submit it again for approval.</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Updating Rejected Timesheets</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Employees can correct rejected entries by:</span>

1. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Opening the **Capture** page. </span>
2. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Selecting the rejected timesheet. </span>
3. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Opening the **More Options** menu. </span>
4. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Selecting **Edit Line**. </span>
5. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Updating the hours or description. </span>
6. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Saving the changes. </span>
7. <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Resubmitting the timesheet for approval.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understanding Timesheet Cell Indicators</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite uses visual indicators to display the approval status of individual timesheet entries.</span>

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-indicator-meaning-ap" style="border-collapse: collapse; border: none; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;"><tbody><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 236.6pt; border: solid black 1.0pt; mso-border-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Indicator</span>**

</td><td style="width: 236.65pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="316">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Meaning</span>**

</td></tr><tr style="mso-yfti-irow: 1;"><td style="width: 236.6pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved</span>**

</td><td style="width: 236.65pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="316"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The timesheet entry has been approved and can no longer be edited.</span>

</td></tr><tr style="mso-yfti-irow: 2; mso-yfti-lastrow: yes;"><td style="width: 236.6pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="315">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Rejected</span>**

</td><td style="width: 236.65pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="316"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The timesheet entry has been rejected and requires amendment before it can be resubmitted</span>

</td></tr></tbody></table>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once an entry has been approved, it becomes read only and cannot be modified unless your organization follows an exception process.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Submitted timesheets are reviewed successfully. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Valid entries are approved. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Incorrect entries are rejected with an explanatory comment. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Employees receive feedback where amendments are required. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Approved timesheets become available for reporting and downstream business processes.</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Troubleshooting</span>**

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-issue-possible-cause-2" style="border-collapse: collapse; border: none; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;"><tbody><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Issue</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Possible Cause</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Resolution</span>**

</td></tr><tr style="mso-yfti-irow: 1;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">No timesheets appear on the **Authorize** page.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">No submissions match the selected resource, date range, or status.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Review the filters and reload the page.</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The **Authorize** option is unavailable.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Your account does not have approval permissions.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Contact your MESuite administrator to verify your security role.</span>

</td></tr><tr style="mso-yfti-irow: 3;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Unable to approve a timesheet.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The timesheet contains validation issues or is no longer awaiting approval.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Review the entry status and correct any outstanding issues before attempting approval again.</span>

</td></tr><tr style="mso-yfti-irow: 4; mso-yfti-lastrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The employee cannot edit a rejected entry.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The timesheet has not been returned correctly or remains in an approved state.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Verify the rejection status and ensure the employee has edit access.</span>

</td></tr></tbody></table>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Viewing Timesheets</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **View** function enables users to search for, review, and analyse captured timesheets without editing them. It provides managers, supervisors, and authorised users with visibility into submitted timesheets and supports both detailed and summary reporting.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The View page is particularly useful for monitoring employee time, validating captured hours, and reviewing project allocations before generating reports.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MEsuite → Timesheets → View</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Search Criteria</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Complete the relevant fields to retrieve the required information.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical filters include:</span>

- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resource</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">From Date</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To Date</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reporting Period</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Managers and supervisors with the appropriate permissions can leave the **Resource** field blank to retrieve timesheets for multiple employees.<span style="mso-spacerun: yes;"> </span></span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Generating the View</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After selecting the required criteria:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the search filters. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Load** (or the applicable search option).</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite retrieves all timesheet entries matching the selected criteria.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Viewing Summary and Detailed Information</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **View** page supports two reporting formats.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Summary View</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Summary View** provides a consolidated overview of captured time, making it easier to review totals across reporting periods or resources.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical information includes:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Total hours </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resource </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reporting period </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Project totals</span>

### **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Detailed View</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">The **Detailed View** displays individual timesheet entries, allowing users to review:</span>

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Daily hours worked </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Project allocations </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Activity descriptions </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Individual timesheet lines </span>

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">This view is particularly useful when validating captured time or investigating discrepancies.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Exporting Timesheet Data</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet information can be exported for further analysis.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To export the displayed results:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Generate the required view. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Export to Excel**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite creates an Excel file containing the displayed timesheet information for offline review or reporting.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expected Result</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">After completing this procedure:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Relevant timesheets are displayed. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Users can switch between Summary and Detailed views. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Results can be exported for additional analysis.</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Best Practices</span>**

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Use appropriate date ranges to improve report performance. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Apply filters to reduce unnecessary information. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Verify reporting criteria before exporting data. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Use the Summary View for high-level analysis and the Detailed View when reviewing individual entries.</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Troubleshooting</span>**

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-issue-possible-cause-3" style="border-collapse: collapse; border: none; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;"><tbody><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Issue</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Possible Cause</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Resolution</span>**

</td></tr><tr style="mso-yfti-irow: 1;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">No records are displayed.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The selected filters returned no matching data.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Review the search criteria and try again.</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">The Resource field is unavailable.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">User permissions restrict access</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Contact your MESuite administrator if broader access is required.</span>

</td></tr><tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Export contains no data.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">No records were loaded before exporting.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Generate the report first, then export the results</span>

</td></tr></tbody></table>

##### **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Timesheet Reporting</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Purpose</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The **Reporting** module enables authorised users to analyse timesheet information using flexible reporting and filtering tools. Reports can be customized, rearranged, filtered, and exported to support operational reporting, project management, and business analysis.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Navigation Path</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite → Timesheets → Reporting</span>**

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Opening the Reporting Module</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To access Timesheet Reporting:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Expand the **Timesheets** menu. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Reporting**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The reporting workspace opens, allowing you to define the required report parameters.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Selecting Report Criteria</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Before loading a report, specify the appropriate criteria.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Typical filters include:</span>

- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resource</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">From Date</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>
- **<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To Date</span>**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"> </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Once all required fields have been completed:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Load**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">MESuite retrieves the corresponding reporting data.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Understanding the Reporting Workspace</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The Timesheet Reporting page uses a **Pivot Table** layout.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">This enables users to:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Rearrange columns. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Group information. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Filter report data. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Analyse captured hours from different perspectives.</span></span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Columns can be repositioned by dragging and dropping them into a new location within the report.</span>

<p class="callout info"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Use the pivot functionality to create customized report layouts without changing the underlying timesheet data.</span></p>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Applying Filters</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Most report columns include filtering options.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Filters can be applied to:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resources </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Projects </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Activities </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Dates </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Departments </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Other configured reporting fields </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Filtering helps reduce large datasets into meaningful business information.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Exporting Reports</span>**

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Completed reports can be exported to Microsoft Excel.</span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">To export a report:</span>

1. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Generate the required report. </span>
2. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the displayed information. </span>
3. <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Select **Export to Excel**. </span>

<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The exported file can be used for:</span>

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Management reporting </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Project analysis </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Financial reconciliation </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resource planning </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Additional data analysis</span>

## **<span lang="EN-ZA" style="font-size: 10.0pt; line-height: 115%; font-family: 'Arial',sans-serif; color: windowtext;">Expected Result</span>**

<span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">After completing this procedure:</span>

- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Timesheet information is displayed in a pivot-style report. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Users can customize the report layout. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Filters can be applied to refine the displayed information. </span>
- <span lang="EN-ZA" style="mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;">Reports can be exported to Excel for further analysis.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Best Practices</span>**

- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Apply filters before loading large reports. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Save exported reports using meaningful filenames. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review report totals before distributing information. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Use pivot functionality to answer different business questions without generating multiple reports. </span>
- <span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Export only the information required for the intended audience.</span>

**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Troubleshooting</span>**

<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" id="bkmrk-issue-possible-cause-4" style="border-collapse: collapse; border: none; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;"><tbody><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Issue</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Possible Cause</span>**

</td><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-left: none; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210">**<span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Resolution</span>**

</td></tr><tr style="mso-yfti-irow: 1;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">No report data is displayed.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The selected criteria returned no results.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Review the reporting period and selected filters.</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Unable to rearrange columns.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">The report has not finished loading or permissions are limited.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Wait for the report to load completely or verify your access rights.</span>

</td></tr><tr style="mso-yfti-irow: 3;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Exported report is empty.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">No records were loaded before exporting.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Generate the report before selecting **Export to Excel**.</span>

</td></tr><tr style="mso-yfti-irow: 4; mso-yfti-lastrow: yes;"><td style="width: 157.75pt; border: solid black 1.0pt; mso-border-themecolor: text1; border-top: none; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Report performance is slow.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">A large amount of data is being retrieved.</span>

</td><td style="width: 157.75pt; border-top: none; border-left: none; border-bottom: solid black 1.0pt; mso-border-bottom-themecolor: text1; border-right: solid black 1.0pt; mso-border-right-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-alt: solid black .5pt; mso-border-themecolor: text1; padding: 0cm 5.4pt 0cm 5.4pt;" valign="top" width="210"><span style="mso-bidi-font-size: 10.0pt; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US;">Reduce the reporting period or apply additional filters.</span>

</td></tr></tbody></table>